Rivage is a boutique travel house dedicated to the design and organization of bespoke, curated journeys.
The website presents the philosophy, services and editorial content of Rivage, and allows users to contact the agency for personalized travel requests.
1. Website Publisher
The website www.rivoyages.com is published and exploited by:
Company name: PT Mimpi Capital Invest (PT-PMA)
Legal form: Perseroan Terbatas Penanaman Modal Asing (Foreign Investment LLC)
Registered address: Jl. Bidadari II, Seminyak, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia
Company registration number (Nomor Induk Berusaha – NIB): 3008240053711
Business license (Perizinan Berusaha – OSS): Pending
Tax number (NPWP): 0126867761905000
Email: contact@rivoyages.com
The website www.rivoyages.com is hosted by:
Hosting provider: HOSTINGER operations, UAB
Address: Švitrigailos str. 34, Vilnius 03230 Lithuania
2. Intellectual Property
All content published on this website, including texts, images, logo “Rivage – Maison de Voyages”, videos and graphic elements, is the exclusive property of Rivage or used with permission.
3. Liability
Rivage strives to ensure that the information provided on this website is accurate and up to date. However, Rivage cannot guarantee the completeness or accuracy of the information and shall not be held liable for any errors, omissions or temporary unavailability of the website.
Information published on this website does not constitute a contractual commitment unless expressly stated otherwise.
4. Travel Services
Rivage designs and organizes bespoke travel experiences in collaboration with carefully selected local partners and service providers.
While every effort is made to ensure quality, safety and reliability, Rivage cannot be held responsible for circumstances beyond its control, including force majeure events or changes imposed by third-party providers or local regulations.
Specific terms and conditions governing Rivage’s travel services are available for consultation on this website and are shared transparently with clients prior to any booking or confirmation.
5. External Links
The website www.rivoyages.com may contain links to third-party websites. Rivage has no control over their content and assumes no responsibility for their availability or accuracy.
1. Acceptance of the Terms & Conditions of Use (T&C)
By accessing the website www.rivoyages.com, you agree to these Terms & Conditions of Use (T&C).
By engaging Rivage’s services or confirming a booking, you acknowledge having read, understood and accepted these Terms & Conditions of Use (T&C).
2. Scope of Services
Rivage is a boutique travel house which designs and organizes bespoke travel experiences, tailored to the specific needs and expectations of each client.
All journeys are created on a made-to-measure basis and may include, but are not limited to, accommodation arrangements, transportation, experiences, wellness services and local support.
All services provided by Rivage are fully customized.
No itinerary, recommendation or quotation constitutes a binding offer until expressly confirmed in writing by Rivage.
Any modification requested by the client may result in adjustments to pricing, availability or conditions.
Rivage acts as a travel designer and coordinator, working in collaboration with carefully selected third-party service providers.
Rivage does not operate as a travel agency or tour operator unless explicitly stated in the client’s service agreement. Third-party bookings may be handled directly by the client or through partner operators.
3. Booking and Confirmation
A booking is considered confirmed only once:
the itinerary has been validated by the client, and
the required deposit or full payment has been received, and
written confirmation has been issued by Rivage.
Specific payment terms will be communicated prior to confirmation.
4. Pricing and Payment
Prices are established based on the services requested, availability at the time of booking and applicable local conditions.
All prices are communicated in writing and may be subject to change until confirmation.
Payments must be made in accordance with the instructions provided by Rivage. Failure to comply may result in cancellation of services.
5. Cancellations and Modifications
Cancellation and modification policies vary depending on the nature of the services and the third-party providers involved.
Applicable conditions will be communicated to the client prior to booking and confirmation.
Any cancellation or modification may result in fees or penalties imposed by service providers, which remain payable by the client.
6. No Guarantee of Availability or Accuracy
All content, articles, curated places, and journey ideas are provided for inspiration and general information. Availability, prices, and conditions of third-party providers may change at any time.
7. Client Responsibility
Clients are responsible for ensuring that they hold valid travel documents, visas, passports, insurance coverage and comply with local laws and regulations.
Rivage cannot be held responsible for consequences resulting from non-compliance with such requirements.
8. Travel Insurance
Clients are strongly advised to obtain comprehensive travel insurance covering cancellation, medical expenses, repatriation and personal liability prior to departure.
9. Intellectual Property
The entire website www.rivoyages.com, including its design, images, texts, logo, brand identity, is protected by applicable copyright and trademark laws. No content may be reproduced without prior written authorization.
10. Third-Party Providers & External Links
Rivage collaborates with independent third-party providers (hotels, transport companies, guides, wellness practitioners, etc.).
While Rivage carefully selects its partners, it cannot be held responsible for the acts, omissions or performance of such providers.
The website may contain links to third-party websites. Rivage has no control over their content and assumes no responsibility for their availability or accuracy.
11. Limitation of Liability
Rivage shall not be held liable for events beyond its reasonable control, including but not limited to force majeure, natural events, governmental actions, strikes, delays, or changes imposed by service providers.
Rivage does not assume responsibility for personal injury, illness, loss, damage or inconvenience occurring during travel, except where expressly required by applicable law.
12. Data Protection
Rivage collects only the data necessary for contact forms and communication. Data is not sold or shared with third parties, except when required to process a client’s request.
13. Modification of Terms
Rivage may update these Terms & Conditions at any time. Changes take effect upon publication on the website.
Rivage is committed to protecting the privacy and personal data of its users and clients. This Privacy Policy explains how personal information is collected, used and protected when you visit www.rivoyages.com or engage with our services.
1. Data Collected
Rivage may collect and process the following personal data:
Identity information (such as name and surname)
Contact details (email address, phone number)
Travel-related information shared voluntarily (preferences, travel requests, expectations)
Technical data related to website usage (IP address, browser type, device information)
Personal data is collected only when voluntarily provided by the user or when required to deliver our services.
2. Use of Personal Data
Personal data collected by Rivage is used solely for the following purposes:
Responding to inquiries and travel requests
Designing and organizing bespoke travel experiences
Communicating with clients before, during and after their journey
Improving the quality and relevance of the website and services
Complying with legal and regulatory obligations
Rivage does not sell, rent or trade personal data to third parties.
3. Data Sharing
Personal data may be shared only with carefully selected third-party service providers (such as accommodation partners, transport providers or local operators) when strictly necessary for the organization of a journey.
Such sharing is limited to what is required to deliver the services and is carried out with due care and discretion.
4. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
5. Data Security
Rivage implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.
However, no method of data transmission over the internet can be guaranteed to be completely secure.
6. User Rights
Users have the right to request access to, correction or deletion of their personal data, subject to applicable legal requirements.
Any request relating to personal data may be addressed to:
contact@rivoyages.com
7. Cookies
The Rivage website may use cookies or similar technologies to enhance user experience and analyze website performance.
Users may choose to disable cookies through their browser settings. Please note that certain functionalities of the website may be affected.
8. External Links
The website may contain links to third-party websites. Rivage is not responsible for the privacy practices or content of such websites.
9. Changes to this Privacy Policy
Rivage reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page and will become effective upon publication.
